CARBON38 REWARDS

What is Carbon38 rewards?

It’s our free rewards program that gives you the opportunity to earn points on all product purchases, reviews, your birthday & more! You can then redeem these points for a discount towards your order.

Earning & using points

There are many ways you can earn your Carbon38 rewards points. Check out the rewards page for more details how. Please keep in mind you will not earn points or be able to redeem points for gift card purchases. To use your points please make sure you

Birthday Reward

Birthday reward points will be added to your account on your birthday. In order to earn your birthday points on time it is best to submit your birthday at least 30 days in advance, otherwise you may experience a delay in receiving your points.

How do I check my point balance?

You can check your points on your account or rewards page which can be found in the upper right-hand corner. Your points will expire after 6 months from the date they were earned. Be sure to log in to see your points and their expiration date!

Where are my points?

Note that it may take up to 24 hours for points to appear in your account. Balance still incorrect? Please contact us at [email protected] and we’ll sort it out!

What's my status?

There are 3 status levels within the rewards program each with its own benefits. You are able to see your status when you are logged in on your account page and or the rewards page. You are automatically enrolled in the Carbon tier upon making your f

Reward Returns

If you make a return the points for that purchase will be deducted from your account.