CARBON38

<p>Birthday reward points will be added to your account on your birthday. In order to earn your birthday points on time it is best to submit your birthday at least 30 days in advance, otherwise you may experience a delay in receiving your points.</p>

Birthday reward points will be added to your account on your birthday. In order to earn your birthday points on time it is best to submit your birthday at least 30 days in advance, otherwise you may experience a delay in receiving your points.

Birthday Reward

CARBON38 REWARDS

I just placed my order. Can I still make changes to my cart?

Can I cancel my order?

ORDER CHANGES/CANCELLATIONS

Can I update my shipping address?

Why haven't I received my entire order?

How much does shipping cost?

When will my order be shipped?

How can I track my order?

How long will it take for my order to arrive?

What are the cutoff dates for holiday delivery?*

Do you ship to military addresses (APO/FPO)?

SHIPPING

What is your return policy?

Do you offer exchanges?

How do I get a refund if I use a gift card AND credit card?

How long does it take to process a return?

How do I start a return or exchange?

How do I start an international return?

RETURNS

General Promotional Rules

I forgot to use my promo code—what do I do?

My purchase went on sale right after I ordered it. Can you honor the sale price?

Why doesn't my promo code work?

Do you offer any first-time customer discounts?

What brands are not eligible for promo codes?

Do you offer a military discount?

SALES & PROMOS

International Shipping

International Returns

What currencies are supported?

Duties & Taxes

INTERNATIONAL

What is Carbon38 rewards?

Earning & using points

How do I check my point balance?

Where are my points?

What's my status?

Reward Returns

Will you reorder sold out items?

Can you alert me if the sold out item I want comes back in stock?

How do I unsubscribe from your emails?

ODDS & ENDS

Customer Support

Press

CONTACT US

CARBON 38 AMBASSADOR PROGRAM

Birthday RewardUpdated 10 months ago