Contact Form ni25g04e

CARBON38

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Carbon38 Help Center

Orders placed with Economy or Economy Select shipping will ship within 1-2 business days. Please note that orders placed after 11:00AM PST on Friday or over the weekend will ship on the following Monday (excluding major holidays).

Expedited and Overnight orders placed by 1:00PM PST Monday-Friday will be shipped the same day. Please note that Expedited and Overnight orders placed after 1:00PM PST on a Friday, Saturday or Sunday will ship on the following Monday (excluding major holidays). On occasion, orders are held to be reviewed by our team; these orders may be subject to shipment delays.

Can I cancel or edit my order?

How long will it take to receive my order?

I have a question about rewards.

Will you reorder sold out items?

What's your return policy?

How do I make a return?