How do I start an international return?Updated 23 days ago
You can initiate your return by clicking here.
Please follow these instructions:
Enter your order number and your email address
Select the items you wish to return
Select the return method
Please note that there is a € 15.00 return label fee for returning your order. This fee will be deducted from your return refund.
After you submit your return you will be given the option to print your return label. A copy of the return label will also be emailed to you. (Please check your spam if you don’t find it in your main inbox.)
After you print your label, all you need to do is pack your return in the box/packaging it was received in and affix the return shipping label. Then you are ready to ship your return back!
Please allow 5-10 business days for a refund to be credited back to your payment method, once the order has reached the International Returns Hub and has been inspected.
Please follow these instructions:
Enter your order number and your email address
Select the items you wish to return
Select the return method
Please note that there is a € 15.00 return label fee for returning your order. This fee will be deducted from your return refund.
After you submit your return you will be given the option to print your return label. A copy of the return label will also be emailed to you. (Please check your spam if you don’t find it in your main inbox.)
After you print your label, all you need to do is pack your return in the box/packaging it was received in and affix the return shipping label. Then you are ready to ship your return back!
Please allow 5-10 business days for a refund to be credited back to your payment method, once the order has reached the International Returns Hub and has been inspected.